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Saturday, February 23, 2013

RO2 Hackshield failed to synchronize with the client

Dear Asgardians,

For the issue with Hackshield failed to synchronize with the client after each maintenance, please try a few times as the updater is getting data packet from the Hackshield server.

If the said issue still persists, please kindly use this provided download link to download a program.


http://www.sendspace.com/file/7czmd4

After download
Unzip > run nslookup.bat
Then send us the C:\lookup_test.txt


As for the game crash issue, kindly provide us with the Rag2xxxxxxxexe.dmp file.
Game folder > SHIPPING > Rag2xxxxxxxexe.dmp
so we can troubleshoot the errors.

The files can be sent to us by means of using iBox:
http://ro2.playpark.net/supports/ibox/


We apologize for the inconveniences caused.

-RO2 Administrator


[source]

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